Terms of service

Last updated: [20/08/2026]

Welcome to Cross & Cedar. By accessing and using crossandcedar.com (the "Site") and by placing an order, you agree to the following Terms of Service. Please read them carefully.

Overview

This Site is operated by Cross & Cedar. By using the Site, you represent that you are of legal age in your place of residence or that you have the consent of a legal guardian.

Products and Pricing

We make every effort to display the colors, finishes, and details of our pieces as accurately as possible. Screen settings may cause slight variations in how a product appears on your device.

All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time, and to refuse or cancel any order, including orders that appear to be placed by resellers or distributors, or orders suspected of fraud.

Materials and Finish

Our pieces are finished with a plated surface over a base metal. Plating is a surface finish and will naturally soften with everyday wear. Details on care and coverage are set out in our Jewelry Care and Lifetime Warranty pages.

Account and Order Accuracy

You agree to provide current, complete, and accurate information for all purchases made on the Site. It is your responsibility to keep your information up to date.

Payments

By placing an order, you confirm that you are authorized to use the payment method provided. All payments are processed securely and must be approved before an order is processed.

Shipping, Returns, and Warranty

Delivery timeframes are estimates and are not guaranteed. We are not responsible for delays caused by carriers or customs. Full details are set out in our Shipping Policy, our Return & Refund Policy, and our Lifetime Warranty.

Intellectual Property

All content on the Site, including text, images, logos, and design, is the property of Cross & Cedar and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law, Cross & Cedar shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Site or the products purchased. This clause does not affect the statutory consumer rights guaranteed by applicable law in your jurisdiction.

Third-Party Links and Tools

The Site may contain links to third-party websites and may use third-party analytics or advertising tools. We are not responsible for the content or privacy practices of those third parties.

Governing Law

These Terms of Service are governed by and interpreted in accordance with applicable law, without prejudice to the mandatory consumer rights in your country of residence.

Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Changes take effect upon their publication on the Site.

Contact

If you have any questions about these Terms of Service, please contact us at support@crossandcedar.com.

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